Workspace as a Service (WaaS)

 

Although we adapt to the client’s preferred contracting model, we strongly advocate for a growing trend we consider highly beneficial: the outsourcing of IT areas through WaaS, enabling companies to access technology as a service with a monthly cost per user.

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What is workspace as a service (WaaS)?

 Workspace as a Service (WaaS) is a desktop virtualization solution designed to provide employees with secure, remote access to their corporate applications, data, and settings. Unlike traditional models, WaaS enables working from any location and device (Smartphone, PC, or Tablet), ensuring a user experience identical to the physical office while eliminating the need to manage complex on-premise infrastructures. 

Our proposal: A modular and integrated ecosystem

 At Serban Group, we take the WaaS concept further. We don’t offer a closed solution, but an agnostic modular ecosystem that adapts to your specific strategy. You decide: outsource independent modules or integrate your entire IT environment under a single 'as-a-service' modality. 

  • End User Computing (EUC): The foundation of the digital workplace. Includes vApps & vDesktops, unified endpoint management, and Digital Employee Experience (DEX) monitoring.
  • Cyber Protection: Advanced as-a-service security. We shield your environment with data protection, Endpoint Security, and Identity and Access Management (IAM) to mitigate risks in hybrid work settings.
  • Hybrid Multicloud: Flexible infrastructure. We manage your workloads across public, private, or hybrid clouds, including integrated Disaster Recovery plans to ensure business continuity.
  • Professional Services: Expert guidance. From IT consulting and Tech Support to Managed Services that allow you to confidently delegate your entire operational management.

 

Infografía - Workspace as a Service - WaaS

Why as a service

0

%

of companies plan to convert capital expenditures into operational expenses.

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0

%

of CIOs consider outsourcing to be a key part of their digital transformation strategy.

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0

%

of companies plan to renegotiate payment terms with their providers.

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Why outsource the management of your IT area with WaaS?

Outsourcing IT management with WaaS is a strategic decision that helps reduce costs, enhance security, and access technology without complications.

 

  1. Instead of investing in infrastructure and specialized personnel, an external provider offers flexible and efficient solutions, charging only for what is necessary.

  2. It also allows the company to focus on its core business without worrying about incidents or updates.

  3. Scalability is another key benefit, as services adapt to growth without requiring major investments.

  4. Ensures greater security and regulatory compliance, reducing cyber risks.

  5. Solves the problem of IT talent shortages and the lack of specialists in the market. 

Frequently Asked Questions about modular WaaS

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  • Can I hire only one module? Yes, our solution is fully flexible. You can start with the Cyber Protection or EUC module and scale toward an integral WaaS environment as your needs evolve.

  • How does WaaS help reduce operational costs (OPEX)? By eliminating initial investment in physical hardware and servers (CAPEX), the Workspace as a Service model allows companies to pay only for the number of active users. This optimizes the IT budget, reduces maintenance expenses, and provides total financial predictability with fixed monthly fees.

  • What level of personalization does your modular solution offer? Unlike rigid market solutions, our modular approach allows you to configure each user profile according to real needs. You can assign the End User Computing module with high computing power for designers, while maintaining standard profiles with basic Cyber Protection for administrative tasks, optimizing every license to the fullest.

  • How does Serban Group guarantee business continuity in WaaS environments? Our Hybrid Multicloud module integrates automatic Disaster Recovery plans. This means that in the event of a critical incident, virtual desktops and data are replicated in seconds to a backup infrastructure, allowing your team to continue working without interruptions or data loss.

Discover our success stories

Explore real WaaS cases where we’ve transformed and empowered businesses across various sectors thanks to as-a-service technology.

Vanti Group: Recurring IaaS cloud services on the Google Cloud platform

Vanti Group: Recurring IaaS cloud services on the Google Cloud platform

Read more
Transformation of Data Backup Service for a Leading Legal Company in Colombia

Transformation of Data Backup Service for a Leading Legal Company in Colombia

Read more
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